Practice Areas
Emergency Managers must continue to look at patching the hole in the fence; their plans and actions must be focused on getting back to the past – solid status quo.
Crisis Leaders, however, must see the open paddocks beyond the fence; their strategies will focus on getting back to the future and the opportunities that await them.
This is vision and it happens in the boardroom. Like good strategy, Crisis Management begins before the first move.
Enabling clients to lead, coordinate, or support their company’s response to a Business Continuity, reputation, or liability crisis in any sector.
Providing Directors and managers with a clear understanding of the strategies and actions needed to prevent and contain corporate crises.
Business Continuity plans that that lists in a simple and straightforward manner the tasks that must be performed when an emergency or disaster interrupts the business.
Implementing emergency plans in operations rooms and delivering effective leadership under pressure.
Conducting Emergency Response.
Security and Safety Management
Safety Management Systems (SMS) and Security Management Systems (SecMS).
Exercises and training.
Call Centres and Telephone Response
The Truscott Self-Paced Telephone Responder Training Package allows receptionists, personal assistants and call centre supervisors to ensure readiness for no notice activation. Contact David Borrill (email) to obtain the Training Package.
We use prestress to avoi distress. Desktops without role play are academic thinking.
I hear and I forget. I see and I remember. I do and I understand.
Confucius, 551-479 BC