Practice Areas

Business Continuity

Business Continuity diagram - Business Continuity

Failing to plan is planning to fail

An organisation's planning and risk management aims to assure business continuity that will overcome overcome business interruptions that result from the impact of crises on people, property, information, or the environment. Given the enormous impact of such crises, the development of early warning systems is essential. Such indicators allow the organisation to anticipate potential crises, enabling the senior management to act to preclude the development of a crisis.

In the event that the organisation fails to avert a crisis, effective planning can minimise legal liabilities, reduce the loss of public confidence or diminish a fall in market share. A well-defined Business Continuity plan may expedite the recovery of critical business operations.

In an organisation in which critical business functions can simply be performed from alternative sites for acceptable periods of time, the Crisis Team may simply develop and implement Business Continuity crisis strategy appropriate to the situation.

If critical functions cannot be performed from other locations, it may be necessary for the organisation to document its key processes in a Business Continuity plan by conducting a Business Impact Analysis (BIA). Key processes are those which must be replicated in some manner in case they are physically lost or cease to function. This loss of process or process functionality may occur as the result of the absence of key personnel, or the loss of crucial corporate experience or assets.

Managers who are responsible for documenting key processes must be wary of any organisational fixation with detail that may lead to obsolescent or cumbersome plans. In documenting these vital Business Continuity processes, managers should:

Crisis Avoidance Approach

Our approach is to assess the contribution of the main activities in a business to shareholder value. By estimating how those contributions might be diminished if the activities were interrupted, the Recovery Time Objectives are determined and strategies devised that allow each activity to recover and continue in the sequence of descending urgency. Strategies are also devised that mitigate risks.

Flowchart - Crisis Avoidance approach

Key benefits of our approach

Business Continuity and Risk Management competencies

Knowledge Skill Attitudes
Understand hazards and outrage in the applicable sector or across sectors. Apply qualitative and quantitative risk assessment processes. Take advice.
Understand insurance options. Apply appropriate regulatory standards (eg. AS/NZ4360). Display an open mind.
Understand core processes, critical functions and single points of failure. Integrate processes into organisational culture. Be able to use society’s value judgements to determine.
Apply the Business Impact Analyses. Accept that outages could happen.

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