News (2010)

Conferences

Workshop on Crisis Governance for Captains of Industry for Directors, C-Level and Senior Executives of public and private organizations

Workshop on Crisis Management in the context of precursor Risk/Issue Management and in the context of Crisis Management strategy and plans
Practical Business Impact Analysis (BIA) – Evaluating business processes and their tolerance to outages
Selecting the recovery strategy that is best suited for the organization
Understanding how Virtual Crisis Management Environments can help to coordinate BC plans
Testing and auditing Business Continuity Plans (BCP) to ensure readiness and effectiveness
Business continuity simulation in a crisis setting – The Corporate Eskimo Roll
Workshop and practical on Crisis Communications in the context of Telephone Response and Call Centres
Workshop and practical on Crisis Communications in the context of managing affected people, telephone response and in breaking bad news in a range of situations
Workshop on the Crisis Communications Support Team dealing with internal and external stakeholders
Spokespersons workshop and practical. Tips in dealing with the media during crisis
Two Crisis exercises involving participants workings as the Crisis Management Team, spokespersons and the Communications Support Team

Module One. Workshop on Crisis Management in the context of precursor Risk/Issue Management and in the context of Crisis Management strategy and plans
Module Two. Two Crisis exercises involving participants workings as the Crisis Management Team, spokespersons and the Communications Support Team
Module Three Practical Business Impact Analysis (BIA) – Evaluating business processes and their tolerance to outages
Module Four Two Selecting the recovery strategy that is best suited for the organization
Module Five Three Understanding how Virtual Crisis Management Environments can help to coordinate BC plans
Module Six Testing and auditing Business Continuity Plans (BCP) to ensure readiness and effectiveness
Module Seven Business continuity simulation in a crisis setting – The Corporate Eskimo Roll
Module Eight. Workshop and practical on Crisis Communications in the context of Telephone Response and Call Centres.
Module Nine. Workshop and practical on Crisis Communications in the context of managing affected people, telephone response and in breaking bad news in a range of situations
Module Ten. Workshop on the Crisis Communications Support Team dealing with internal and external stakeholders
Module Eleven. Spokespersons workshop and practical. Tips in dealing with the media during crisis