Founded after the Sydney Olympics, Truscott Crisis Practitioners are selected for their backgrounds in professional response agencies combined with commercial acumen. You can find out more about our practitioners by selecting a name below.

Photo of Jim TruscottJim Truscott is the CEO in Perth. He has been a Crisis Practitioner and Continuity Planner for his entire career, initially in government special operations, where he was intimately involved in coordinating strategic responses to regional and global crises and now as a consultant. During his 35 years in strategic and operational environments, he has had a central leadership role within multi-disciplinary teams over a diverse range of high-risk enterprises and emergencies. He writes business contingency plans to deal with an array of issues, threats and risks, and he trains executives and Management Teams in the art of crisis leadership across Asia Pacific. His experience in planning strategy in situation rooms and concurrently managing emergencies in operations rooms allows him to conduct challenging exercises for corporations and businesses across all sectors. He has consulted in 20 countries across multiple sectors including banking, insurance, broking, government, manufacturing, mining, rail, aviation, maritime, energy, water, power, construction, oil & gas, fast moving consumer goods, not for profit, hotel and entertainment.

Books Published by Jim Truscott

Dr Akhtar Hameed Khan is the MD of Khan Enterprises. He is a medical graduate from Pakistan and holds a post graduate degree in Public Health from UK. He has a vast experience in the Public Sector in Pakistan at senior management level and has served in the USAID program to Pakistan as Provincial Chief for Balochistan Province. He has also assisted many multinationals like UNICEF, WHO, Wold Bank, Asian Development Bank, DFID (UK), Kfw Germany and JICA Japan with feasibility reports, project identification, implementation and evaluation. He has conducted many training courses and health studies across Pakistan and abroad and assisted many hospitals in public and private sectors in Pakistan with their business plans. Dr Khan has assisted the Government of Balochistan in formulating a Disaster Management Program especially mobilizing and involving private sector resources. He has also taken part in the feasibility study for the establishment of provincial training centre for mine workers and Emergency Response training in Balochistan.
Photo of Albert TanAlbert Tan is General Manager, Global Clients, presently based in Singapore. Albert is well traveled and have lived and/or worked in varied environments worldwide. Albert has worked from the boardrooms to the shop floors of a wide range of clients across the region, consulting on strategic and tactical/operational plans in Reputation, Communications, Business Continuity, Emergency & Crisis Management and other related fields; providing management counselling, running training courses and conducting simulation exercises as well as providing media training to key staff. He has also lectured at or conducted conferences and seminars on these fields across the region. His prior corporate experience spanned more than 30 years of commercial and business support experience, mostly with Royal Dutch Shell but also with the Straits Times (Singapore) and General Motors (South East Asia). His varied career at Shell entailed positions having bottom line responsibility for a number of significant product and market segments as well as advising Shell businesses locally, regionally and globally (out of HQ in London) in marketing, marketing communications, quality management and reputation management.

His last substantive corporate role at Shell Eastern was as General Manager, External Affairs, where he focused on issues and stakeholder relations, media relations, social investment, corporate communications and crisis management to protect and promote Shell's image and reputation for business success and shareholder value. Emergency/Crisis Management and BCP were major country, regional and global priorities for Shell in its wide ranging activities worldwide and Albert played significant roles, working with his team as well as with consultants. Albert holds the Joint Certificate of the UK Advertising Association and the Association of Accredited Advertising Agents as well as the Diploma (DipCAM) of the Communications, Advertising and Marketing Foundation, UK. He is an Accredited Member (AMIPRS) of the Institute of Public Relations Singapore, where he also serves as Vice President. He is active in community affairs, leading and serving in advisory councils and committees in education, the environment and community dialogue.
Andrew Watts is Brunei-based. He is a transport specialist with extensive line management expertise in high risk and crisis situations. He gained his initial experience through active service with the British Army in command appointments in Northern Ireland, Bosnia and Germany. He gained commercial experience as a pilot flying Boeing 757-200s for the second largest UK charter airline in Europe, Africa, Middle East and India. He is now a senior management consultant in safety, security and risk analysis. Andrew's strengths are in organizational leadership, strategic thinking and planning, complex problem analysis, and identifying innovative and effective solutions under pressure. As an experienced military pilot and qualified international airline pilot, he is a specialist in airline operations and handling emergency aviation situations. He has consulted for Estill and Associates and the West Australian Government.
Photo of Brendan EganBrendan Egan is the Managing Director of Oil and Gas Communications Pty Ltd, an oil and gas public relations and corporate communications consultancy based in Perth. He was the founding editor of the oil and gas division of Aspermont Ltd, a publicly listed publishing company, whose titles include the Analyst Energy Review and the EnergyReview.net news journals. He was the founding editor of the Australasian Oil and Gas news magazine and launched Australia's first online resources journal, The Analyst Energy Review. He has been writing exclusively on global oil and gas industry issues for 15 years. He has consulted for a number of companies on external affairs issues and crisis response management. He has consulted with Truscott for BHP Billiton Petroleum in Pakistan and Australia, Nickel West in Australia, Arc Energy, Tiwest, Western Power, and ExxonMobil Malaysia.
Photo of Bruce BirdBruce Bird Bruce Bird is based in Singapore and has over 45 years of private and public Crisis Leadership and Management experience in Australia, Asia and many Pacific Island countries including the Federated States of Micronesia. With an Australian Navy background and work in the private sector, he has shown Leadership skills, delivered construction and management projects in Australia, Asia and the Pacific accompanied by a positive attitude and aptitude to work with people to deliver positive outcomes. His military and private sector experiences have involved strategic and tactical analysis, assessing management and business risks to reduce or eliminate crises issues in management decision making and completing projects. He has demonstrated this work with the Australian and Queensland Governments, local councils and Academia and worked with many people for two spaceport consortiums at Cape York Peninsula and the Brisbane Cruise Ship Terminal at Hamilton. He has project managed and marketed a training company into Singapore and Asia and developed business and risk strategies for Boral for LPG access into Indonesia and Micronesia and project management of Darwin’s Armidale Class patrol boat wharf at Darwin Naval Base and construction of the Palmerston City Council Library in the Northern Territory. Bruce conceived, designed and project managed the world’s biggest and inaugural and large-scale Youth Sea Day program for the Royal Australian Navy in 2001 and was the Visit Coordinator for Australian politicians and the military for the 2000 Sydney Olympic and Paralympics Games. This entailed accessing 288 visitors in a three week period and included British Royalty. Both these activities assessed high level business continuity and risk analysis as well as working with governments and JV partners at senior levels. On a personal basis, he maintains an active association with Rotary and was the President of the Rotary Club of Marina City in Singapore 2009/2010 and a previous Board Director of the Rotary Foundation of Singapore. He has been a Fellow of the Australian Institute of Management in QLD and NT and has a background of being people focused with proven successes in building national and international business relationships and working with people from many cultures and backgrounds.
Chris Delaney is based in Darwin. He is a lawyer by profession, having practiced as a Barrister in Victoria and as a Crown Prosecutor and defence lawyer in the Northern Territory. In these capacities he has advised government agencies on border protection issues and several companies facing protracted legal issues regarding company disputes. He has further experience as Public Relation officer for government and in developing strategies to counteract adverse public perceptions for private companies. This unique background enables him to advise clients in an array of emergency situations requiring both legal, crisis and reputation advice, often seemingly in conflict. His expertise enables him to advise on the legal aspects of high pressure negotiations, intense contractual situations and new business opportunities. He has recently joined the Truscott team in Asia Pacific.
Photo of Dadang SuparmanDadang Suparman is based in Jakarta. He is a Petroleum Engineer from the Institute of Technology in Bandung and has spent 28 years in the Oil and Gas Industry for an International Oil & Gas company in the area of petroleum engineering, production accounting and database management, well testing, drilling, work-over and completion, production operations and ten years in Health, Safety and Environment. His experience includes managing and supervising a corporate Emergency Response and rescue team and leading various Emergency Response exercises in the office and field site. He has also been involved in the organization and activities of an Emergency Management Team at the field site which directly reporting to the Crisis Management Team at the main office. He currently provides services as HSE consultant in Contractor Safety Management System (CSMS and with Truscott Crisis Leaders.
Photo of Dan BylesDan Byles is based in Perth. He is an experienced crisis and continuity practitioner with proven expertise delivering business resilience programs in the Middle East and Asia-Pacific. In particular, he led business continuity analysis, assessment, planning and testing initiatives for the Australian Department of Defence across a wide range of complex threat environments including international diplomatic events, large-scale humanitarian missions and multi-national security operations. His business continuity expertise is complimented by extensive and diverse operational and strategic logistics management experience, ranging from multinational projects in Afghanistan to the development of supply-chain efficiency and sustainability strategies within New South Wales' freight, transport and utility networks. As an executive with the NSW Government, he led the cultivation of strategic commercial partnerships with prominent Asia-Pacific companies including Toll, BHP-Billiton, Maersk and Rio Tinto to develop and implement business continuity and performance improvement initiatives. He holds a Masters of Business and postgraduate qualifications in risk management, business continuity, security management and workplace health and safety and is a Certified Risk Management Technician. He is an active member of the Risk Management Institution of Australasia.
Photo of David BaileyDavid Bailey is based in Perth. He has 33 years’ experience in industrial Emergency Management and he has worked in the nuclear, coal and iron ore and aviation safety sectors. He is experienced in both tactical and strategic emergency management through his work in implementing Emergency Response teams at mine sites and establishing corporate Crisis Management Teams. He has also been directly involved in both levels having been an Emergency Response Team Captain and a member of a Crisis Management Team both in government and private industry. He has a Bachelor of Social Science in Emergency Management, holds certificates in major incident investigation and he is also qualified as an Aerodrome Reporting Officer/Work Safety Officer. His experience allows for a unique insight spanning both the tactical and strategic which brings with it a pragmatic view of Emergency Management and solutions that work.
David Birkett is based in the Czech Republic, Europe. He has worked internationally in the transport, electricity, water, oil, gas and mining sectors. He is experienced in crisis/incident management within the business continuity and disaster mitigation area of industry. He has a comprehensive understanding of government policies, procedures and practices, complemented by experience and knowledge of private enterprise methods and practices. He has led significant change in the bus transport and water sectors in Australia by leading project teams, implementing process and physical change which involved multiple stakeholders, and in the business continuity aspects of managing public and private sector assets. He has a Master’s degree and is currently an external research PhD student with the Global Terrorism Research Centre of Monash University in Australia. He also possesses post graduate qualifications as a lead auditor with governance studies. He now uses this commercial expertise coupled with his previous experience with counter intelligence in Defence to advise companies in the prevention and control of emergencies and crises. He has previously provided regulatory compliance, business continuity, crisis and risk advice to water utilities across Victoria relative to conformance assessments and exercises in accordance with the Community Protection Act 2003, Part 6, Terrorism Provisions. He has consulted nationally and internationally with Truscott for Halliburton KBR, Overseas Development Australia, Santos, Freeport Indonesia, Energex, Pacific Hydro Melbourne Water, Lower Murray Water, Goulburn Murray Water, Wannon Water, Yarra Valley Water, Western Water, Uranium One, Roc Oil, Upstream Petroleum, Nexus Energy and Gippsland Water.
David Fuller is our Regional Manager SE Asia based in Indonesia since 2003. He has substantial practical experience in risk reduction and response to disasters and crises in the government and private sectors. In his first career he spent 23 years in Government Special Operations and other activities involved in regional security in SE Asian, African and Pacific countries. Since 2003 he has been working in the corporate sector as a consultant and project manager as well as country and security manager for an International NGO. He is the Truscott Regional Manager for SE Asia. He has consulted with and project managed assignments for the UNICEF in Indonesia and Timor Leste, World Health Organization, Department of Finance in the Government, Anteater Lda and Oilex in Timor Leste, Australian Government Department of Foreign Affairs and Trade, Australian Defence Force, NSW State Government Sheriff's Department, Australian Aid International in Indonesia and Timor Leste, Casino Austria in Cairns and Cipher Research Laboratories in Queensland. He has consulted for Truscott with PT Natarang Mining, CNOOC (Indonesia, Intrepid Indonesia, Kaltim Prima Coal, Nido Petroleum, Pertamina and Total EMP Malaysia.
David Meager is based in Perth. He has eighteen years managerial experience in the development of complex training programs and operations with the Australian SAS. He has conducted all levels of security management for Australian Government departments and private sector industries including physical security surveys and assessments. This has included the testing and validation of the crisis response strategic and tactical plans for the majority of the offshore and onshore oil and gas platforms and facilities in the North West Shelf and Bass Strait. He has conducted security planning and training for vital asset and personal protection in regions including the UK, Malaysia, Indonesia, Thailand, PNG, Bougainville and Australia and worked closely with and trained the Special Operations Police of those countries.

David was the National HR and Safety Manager for the largest automotive franchise company in Australia and was instrumental in the company's success in becoming a Registered Training Organisation. In a five year period in Papua New Guinea with Chevron and Oil Search David filled various roles as a Health and Safety Advisor, Special Safety Projects Coordinator and Construction Health and Safety Team Leader. He continues to consult to Oil Search in matters and has rewritten the Oil Search PNG Emergency Response Plan and has been the Senior Safety Supervisor for drilling operations in Yemen. As the Crisis and Emergency Response specialist for ConocoPhillips in Western Australia he planned and conducted corporate crisis management training and exercises and rewrote the Emergency Management Plan. David has conducted emergency response and Incident Management Training for Shell, Woodside, Wesfarmers CSBP, Apache and ExxonMobil Wandoo B, Chevron and Oil Search. As a Safety Practitioner David has expertise in risk management, safety management systems development, incident investigation and crisis and emergency management. David has consulted with Truscott for ConocoPhillips Australia, Pilbara Iron, St Ives Goldfields, BHP Billiton Pakistan, ENI Pakistan and Wesfarmers CSBP.
Photo of Deep MathurDeep Mathur is based in New Delhi. He is a graduate of IIM Lucknow, General Management Program 2005 with 25 years of experience in the Indian Navy in various operations and planning assignments in India and abroad. This service includes 18 years in submarines and ships with command of a Kilo class submarine for five years and four years as second in command. He has been instrumental in shaping the submarine arm of the Indian Navy during his last tenure as the Joint Director of Submarine Acquisitions at Naval Headquarters in New Delhi. His operational experience in a submarine together with business acumen has made him a sought-after Crisis Practitioner. His business experience includes creating, developing and executing plans and strategies by consolidating and improving value and processes of the organization. He has led teams and supervised managers at different levels of work towards performance based targets. He has been practicing Crisis Management in adverse situations and with various organizations; consulting for Seatek India and Dubai Aluminum in the recent past as part of the Truscott Crisis Leaders team.
Derek Murphy is based in Sydney and has consulted for both small and large corporations alike. He initially developed his expertise as a Crisis Practitioner while in Australian Special Forces and has applied these skills to the training of senior management teams while running an outdoor leadership company in the Blue Mountains. He is experienced in coaching teaming intervention and communications. He has extensive practical experience in Crisis Management from leading numerous teams in extreme mountaineering expeditions, Special Operations activities and search and rescue missions. He has consulted for BHP Billiton, FAC, Canberra Water, Renison Goldfields, Westpac, Commonwealth Bank and NAB in Australia and abroad. He has recently joined the Truscott team.
Photo of Ian SmithIan Smith is our European Regional Manager based in the UK. He has a United Kingdom Royal Air Force background in senior leadership and airfield defence roles; as well as experience in specialist Chemical, Biological, Radiological and Nuclear Defence, where he developed the UK’s unique sampling and analysis team capability SIBCRA, deploying it in support of numerous UK and Multinational operations worldwide. Following a number of high profile appointments in the RAF and MoD he became the senior planning officer in the Standing Commanders Joint Planning Staff at the HQ British Army. He completed his regular service commanding a major military training school delivering abinitio through to specialist Force Protection training. Since retiring he has continued working part time for the RAF as a Reserve Officer delivering mentoring to operational planning teams, a major transformation project and commanding a Capability Assurance Team covering all Force Protection outputs. In his civilian life he runs his own executive management consultancy practice in addition he spent three years as the interim COO of a business out sourcing group based in the City of London. He is a Fellow of the Chartered Management Institute, Member of the Institute of Directors and holds a Security Project Planning Qualification from Buckinghamshire New University. He is also an ISO 9001 Lead Auditor and Lean Sigma Champion.
Photo of Ian YoungIan Young had a successful 22 year career in Defence in Special Operations, Communications Information Systems (CIS), and Information Warfare. For most of his military career he was in demanding leadership roles in high risk environments. He was intimately involved in planning and executing technical, operational, and strategic responses to crises in Somalia, Rwanda, and the Persian Gulf. Since 1999 Ian has undertaken crisis and emergency management assignments in over 50 countries across a diverse range of business sectors including oil & gas, mining, energy, government, finance, aviation, utilities and maritime. He has extensive experience and skills in developing business capability to manage crises and emergencies through realistic simulations and improving their plans and procedures.
Jamie Crowe is based in Portland centrally located to Adelaide and Melbourne. He has worked in many corporate roles in the private and public sector for Alcoa of Australia, Glenelg Shire Council, Glenelg Region Water Authority, and Wannon Region Water Corporation. He is experienced in Incident Management and disaster planning in the Water Industry, local government and State Government. He has a comprehensive understanding of government policies, procedures and practices. He can adapt to risk assessments from many different sections of the organisation. His specialty is in leading management teams, implementing process and physical change often involving multiple stakeholders, and in the Emergency Response and recovery aspects of managing public and private sector assets. He has been an Emergency Management Practitioner/Incident Controller for eight years with Wannon Water and has been responsible for creation of processes, incident control centres (ICC), continuous improvement and managing the implementation of strategic risk based change such as moving to the Australasian Inter-Service Incident Management System (AIIMS or ICS), Water Sector Security Vulnerability Risk assessment Guidelines (SVRAG) and, the Terrorism (Community Protection) Act 2003 through exercise management, contingency planning and development of risk management plans as well as being a state member of the Security Continuity Network within Victoria. He has successfully managed Wannon Water’s and assisted Grampians Wimmera Mallee Water deliver their annual compliance exercises.
Photo of Jeremy HargreavesJeremy Hargreaves is based in Dubai. He has an Australian Defence Force background with 17 years in senior leadership and management roles. He is experienced in developing and implementing national level training and operational projects in the South Pacific, Southeast and Southern Asia and the Middle East, as well as leading high profile national Emergency Response capabilities within Defence. His expertise lays in managing risk to ensure business continuity, and subsequent crisis response coordination in the event of disaster. He also has significant experience in national security and operational management within the Middle East Region. When not on Truscott assignments he performs in an advisory capacity to the UAE Government. He has consulted with Truscott for the Melbourne Water Industry, OMV Middle East and Vienna, ENI Pakistan and Leighton Offshore.
Photo of Joe McWilliamJoe McWilliam is based in Singapore. Previously a serving Master in the merchant marine on tankers and liquefied gas carriers, where Emergency Response training and practice was a continuous process in view of the highly hazardous nature of the cargoes. After leaving the merchant marine, he has worked for many years in the oil and gas industry both in the North Sea and SE Asia. In the North Sea he was first of all a mooring master for export tankers, then moved over to the floating production unit Deep Sea Pioneer as Barge Master/OIM. Following the Piper Alpha disaster and the subsequent enquiry report, many new safety and emergency response requirements were introduced which Joe, with others, was tasked with implementing. At the end of the Argyll Field life, he was the tow master on board the FPU for the ocean tow to Singapore where the facility was upgraded and refitted for deployment to the Dai Hung Field in Vietnam as the Dai Hung 1 FPU. This facility operated under the Safety Case Regime and Joe, as Barge Master/OIM was heavily involved in the operation of the Safety Case and development of emergency procedures and planning of exercises for the FPU and the training of the Vietnamese crew. Latterly he was assigned to an onshore appointment at the BHP Petroleum office in Ho Chi Minh City as Marine Operations Superintendent with direct responsibilities for any emergency situations which might occur at the offshore facilities and acting as duty emergency response coordinator, including regular full scale crisis exercises. Following Vietnam, he moved to Jakarta working for MODEC as Operations Manager for the FPSO Modec Venture 1 in the Timor Sea. This FPSO also operated under a Safety Case regime administered by the Timor Sea Designated Authority as the regulator for the Timor Sea Joint Petroleum Development Area. The regulator’s HSE requirements are stringent to conform to Safety Case and extensive emergency response exercises had to be planned and implemented on a regular basis. Joe’s next assignment was with Hallin Marine as Group QHSE Manager responsible to the CEO for managing all health and safety across the Hallin Group worldwide which included emergency response for the fleet of dive support vessels and saturation diving operations. One notable event which occurred was the loss of the OSV Penrith incident in which Joe was Emergency Response facilitator. This loss occurred without any casualties. He holds a Diploma in Occupational Safety and Health and is a Member of the Institute of the Occupational safety and Health. He is also an Associate Fellow of the Nautical Institute. He has served on the IMCA Core SEL Committee for a number of years and various IMCA Work Groups, including that tasked with interfacing with NOPSEMA on Safety Case issues.
Ken Webb is our Practice Manager in Perth. His first career was in Australian Government Special Operations including command of strategic counter-terrorist, intelligence-gathering and unconventional warfare units. He then completed an MBA and managed a group of service companies in Western Australia followed by operations in the international security field where he developed a network of geostrategic relationships. Ken has completed an interdisciplinary PhD level research project for the Australian Government into enhancing national security from terrorist groups, which involved interviewing key participants around the world. He has also been the counter-terrorism research leader for another Federal Government initiative to identify and foster multi-disciplinary academic, industry and government collaborative research into safeguarding Australia from natural, human-caused, or accidental and terrorist acts. His unique exposure to and research experience in special operations, information warfare, national security and emergencies, organised crime and counter-terrorism enables him to advise companies in crisis response to these situations. He has consulted for Truscott with Lihir Gold, ADCO, ExxonMobil Malaysia, Dioro, Nautilus Minerals, Harmony Gold, KJV-Gorgon and Synergy.
Linus Krewanty is our Country Manager in Papua New Guinea. He has 26 years of military experiences both in Australia and PNG with a background in aircraft engineering, helicopter operations, environmental and occupational health and safety, lead auditing in international standards and quality managements. He holds a Certificate IV in Workplace Training and Assessment and speaks Pacific Melanesian pidgin, basic Fijian and basic Bahasa Indonesia. He has vast local knowledge and network in both the political and social-economic sectors and an understanding of the pacific way of life and culture as PNG experiences a mining boom.
Marc Preston is based in Melbourne. He has seventeen years experience as a legal practitioner and consultant, practising general commercial law, advising on IT and conducting international commercial transactions throughout the Asia Pacific region including Singapore, Malaysia, and PNG. His expertise as a crisis practitioner is drawn from his line management experience in defence special operations, IBM Australia and currently as the CFO of Innovative Business Knowledge.
Mathew Yap is based in Singapore. He has a double major degree in English Literature and Political Science, and also read Philosophy from the National University of Singapore (1982). He has a vast and varied track record in journalism and communications and has worked for several organizations including the Singapore's main daily, The Straits Times, from 1982 to 1988. He also had worked as an advertising executive for Standard Chartered Bank and as a senior public affairs person for the Singapore Government in two statutory boards. His longest career spans across marketing, corporate communications and board-level crisis communication management in BP plc from 1991 to 2006. It was in BP that Mathew developed a deep skill-set fit for crisis communication strategy and management at senior level. He was at the forefront of BP Asia Pacific's crisis management centre of expertise, developing and refining operational mechanisms and processes to support the various business units in the region working closely with BP's global HQ in London and other continental regional HQs such as Hong Kong, Tokyo, Washington and Brussels. In addition, Mathew was the key person who devised "functional excellence standards" in corporate and crisis communications for BP in Asia Pacific for a team of 11 regional managers in the Function in 2004 and 2005. Mathew currently is a PhD candidate with National University of Singapore. He is also designing crisis communication and corporate social responsibility courses for adoption in local and regional universities, including National University of Singapore, Nanyang Technological University and Murdoch University (Australia). Mathew holds an adjunct lecturer position in all the three universities teaching organizational communication, journalism, new media & policies and creative writing.
Michael Hall is based in Kuala Lumpur. He is fixed and rotary wing pilot and he has worked in general aviation for 30 years in 45 forty five countries. After an initial career in education where he developed ‘train the trainer’ skill he worked in real estate operating a large agency in Melbourne. He maintained a concurrent career in defence Special Operations for ten years providing him with mix of life experiences and a blend of skills across the spectrum of Risk, Emergency and Crisis Management. When not on Truscott assignments he represents Vulcan Air in Asia.
Photo of Michael SheilMichael Sheil is based in Perth. After a career in the Australian Army he has performed in a variety of roles in local industry, business and logistics management positions in the Department of Defence, operations management in a Perth based global safety training company and as a logistics liaison officer and technical distribution operations superintendent for the Project Gorgon on-island logistics provider. He has had many roles during his military and industry career which have included managing personnel, financial and material resources for achievement of operational outcomes, many using the principles of Six Sigma and LEAN. He has managed the operations of a global safety training company which built and maintained a network of training centres specialising in offshore safety training. He has successfully delivered modifications to a fleet of specialised vehicles for Defence including component design, fabrication supervision and installation,platform specific documentation, contract negotiation and project management. He has worked in the Defence Material Organisation, including as the fleet manager for major systems which involved successful personnel, finance and supply management, using local and internationally contracted services and supplies. As technical distribution operations superintendent for Toll Energy Logistics he led the cranes, fuel and transport teams, in excess of 100 personnel, in receiving and distributing materials across the Gorgon site.
Mike Grant is based in Melbourne. He is an experienced senior manager having operated in the aviation, humanitarian aid, defence and oil and gas industries. He has developed and managed complex operational aviation solutions for the Australian Defence Forces in Afghanistan, managed multi discipline and diverse cultural teams in Syria within multinational oil and gas joint ventures, and performed key roles within deep water drilling and construction projects in Australia, including being part of management level Emergency Response Groups. He has managed high risk operations in Indonesia following the Tsunami in Banda Aceh and he was instrumental in recovering government assets after the earthquake on the island of Nias. His focus is based on identifying risk through all stages of the management process, building robust plans to mitigate risk and implementing those plans in a competent and professional manner. He joined Truscott Crisis Leaders after several years as the Group Oil & Gas Director, and the Director of the Australian business, for Chapman Freeborn, the largest global air charter company.
Mike Trafford is one of our Brisbane-based Principals. He has substantial experience as a Crisis Practitioner and Continuity planner during a defence career where he had leadership roles in capability development, strategic contingency planning, soldier career policy, simulation for training and operations, and as a military attaché in Indonesia, where he was developed international activities focussed on counter-terrorism. He was decorated for his part in the disaster relief operation for the Aceh tsunami, and was similarly involved with the Sumatra and Yogyakarta earthquakes, and the Yogyakarta Garuda airliner crash, in which his mentoring skills were to the fore, guiding inexperienced operators while reassuring and advising key stakeholders. He was closely involved in Jakarta Embassy resilience planning and exercising, concurrently advising on the establishment and operation of the crisis operations centre. Now as management consultant the has supported a Queensland State Government election campaign, conducted an administrative inquiry for the Army, led the risk management team for a large scale, multi-national military exercise, and advised on policy for a new operational training centre. He has served on operations in Southeast Asia, Bougainville and the second Gulf War. He is an Indonesian linguist, recently joining the Truscott team, and has consulted with LinkWater in Brisbane.
Photo of Mirel PopescuMirel Popescu is our Regional Manager from Eastern Europe based in Prague, Czech Republic. Over the last 10 years he has worked in the Call Centre, Global Network Operation Centre and Command Centre environment for the telecom and tourism industry. He is experienced in root cause analysis, crisis and business continuity management for real time operations. He gained his initial root cause analysis experiences working for the telecom company AT&T and proving RCA investigations for the US Federal Communication Commission. He extended his experience by working in the tourism industry at Expedia and implementing real time monitoring processes, root cause analysis investigation techniques and coordinating business continuity plans based on global crises for 63 support centres worldwide. His experience allows for a unique insight in the IT support industry and the benefits of crisis management for real time operations.
Photo of Nathan WilcockNathan Wilcock is a professional fire fighter based in Perth. He has a Graduate Certificate in Occupational Safety and Health, and is a Chartered Professional Member of the Safety Institute of Australia and registered Safety Practitioner. Previously, Nathan worked for 10 years in the mining and mineral exploration industry as a senior field technician supervising operations throughout Australia as well as Kalimantan, Nevada, Madagascar, and Sweden. Since 1995 he has worked as an Occupational Safety and Health Advisor and Emergency Response Advisor and Trainer. He has been in Mine Rescue Teams and has conducted risk analyses, hazard identification, job safety analysis, safety audits and training needs analysis. Nathan has conducted extensive Safety and Emergency Response training in Australia and overseas for major international clients, including BHP Billiton, Eni in Pakistan, and InterOil and Oil Search in PNG.
Photo of Neale McIverNeale McIver is based in Brisbane. Following an initial 20 year career in Defence where he was involved in special activities in intelligence and counter terrorism with operational experience in Bougainville, Papua New Guinea, East Timor, the Middle East and Pakistan, he now consults back to Government, mining and Emergency Services in Australia and abroad. He specializes in business intelligence, asset protection and corporate security. He speaks TokPisin, Bislama, Tetum and Bahasa Indonesia and with this background he has extensive liaison networks and interaction with Australian and international agencies. His risk expertise is in operational continuity, reputation and market share and his contingency plan writing expertise has been operationally tested. He is an excellent presenter with well-developed interpersonal and communication skills enabling high fidelity rehearsals of events for organisations in Asia Pacific and the Middle East. He has consulted with the Country Fire Authority and the Department of Sustainability and Environment in Victoria, The Australasian Fire and Emergency Services Advisory Council Insitu Pacific, Port of Melbourne and the Townsville Port Authority.
Photo of Nawan BalaNawan Bala is our Country Manager for Malaysia based in Miri. After more than 30 years working experience in oil and gas operations at both offshore and onshore facilities for Shell Malaysia he founded Laman Berkat (M) Sdn Bhd as the Principal HSSE Consultant. His recent supervisory and managerial positions were as Operation Installation Manager (OIM), HSSE Competence and Capability Principal Adviser for Shell Asia Pacific, Operation Superintendent, Senior Operation Supervisor and Personnel and Development Coordinator. He was Shell Malaysia Head of HSE Training from 2003-2008 during which time he designed, developed and facilitated numerous HSE training activities. He is a credited and competent BTEC Assessor for OIM, Operations Supervisors/Technicians and Shell group for HSSE Competence Assurance.
Nipon Longsomboon is our Principal in Bangkok. Nipon is a graduate of the Duntroon Royal Military College of Australia and holds a Masters in Engineering Science from the University of New South Wales. Nipon had a distinguished career in the Royal Thai Army and served in several key positions including an instructor at Chulachomklao Royal Military Academy, 1st and 102nd Signal Battalion Commander. He resigned from the Army as a Colonel in 1995 to join the private sector. He has added to his military career with a career in business, especially in telecommunications and most recently with True Multimedia Co.Ltd., which has given him the background to see commercial aspects of crisis and emergency in their proper perspective. He has consulted for Truscott with KimberleyClark, PTT-EP, Siam City Cement Company, Banpu and Thorensen.
Paul Swale is based in Cambridge, New Zealand. He has eighteen years. experience in health, safety, security, crisis and aviation management, training and leadership roles in the police and private sector. He has developed excellent skills in strategic and corporate planning, and crisis management in Australia, Latin America, the Middle East and Africa. He has previously worked for Barrick Gold and Newcrest Mining and consulted to Mincor, Byrnecut and Aditya Birla in Australia and in Iraq with Control Risks. With his experience in the private, military and policing sectors he has developed a highly organized approach to the planning and the management of complex tasks and events. These tasks and events required input from and coordination with diverse agencies, both government and private. He received a commendation from the Ministry of Interior in Iraq for his services. He has an Advanced Diploma in OH&S and he is a Security Management Systems Lead Auditor. He is a trainer in all facets of Emergency Response and rescue, holds an Aerodrome operators qualification and maintains the International Ship and Port Security (ISPS) qualification.
Photo of Rick MoorRick Moor is based in Canberra and frequently commutes to PNG. He has substantial experience as a Crisis Practitioner and Continuity planner during a defence career where he had leadership and line roles in international engagement; training analysis, design, delivery and management; contingency planning; and on operational deployments in in East Timor and Afghanistan. He has spent many years as a counter-terrorism specialist and has worked with the Special Operations Forces of all South East Asian, most NATO, many South Asian and some Middle East nations. He also has extensive experience in Papua New Guinea and was decorated by the Papua New Guinea Government in 2007 for his services to the Papua New Guinea Defence Force. He has highly developed diplomatic and negotiation skills, refined through strategic and operational planning with foreign governments, and private and public sector organisations. He has considerable experience in the design and delivery of crisis management training packages to assist organisations develop, maintain and enhance crisis response mechanisms. His strengths include leadership and consultative skills, with a proven ability to solve complex problems in unstructured environments. He has considerable experience in cross-cultural projects and speaks conversational Tok Pisin. He has worked in 22 countries principally in the security sector.
Photo of Robert KilsbyRobert Kilsby is based in Brisbane. He is skilled in media management in crisis and in competitor information collection from 21 years in line management roles with government special operations throughout Australia and Asia. Some of these operating situations have been in totally hostile and confusing situations. Consequently, he can think, act and speak on his feet under pressure. This crisis grounding has given him the ability to develop, assess and lead small and large Management Teams for specific and often exacting outcomes.Robert works well with mixed national and expatriate Management Teams using his Indonesian and Mandarin Chinese language ability and high level communication skills to establish rapport to good effect. Robert works across business sectors at the corporate level with specialist expertise in retail, health, property and investment issues where he has worked as both principal and consultant. He has particular experience in manipulating information in-crisis to support risk communications.
Photo of Rod RitchieRod Ritchie is our Country Manager in New Zealand. He has 36 years of global experience as a line manager and a HSSE executive in the oil and gas industry and has developed a broad range of skills to competently deal with all aspects of leadership and management. He is an experienced, dedicated and diversified manager who is goal oriented and who combines excellent people skills with a high focus on achieving results. He uses his experience to provide executive consultancy in HSSE management and helps companies develop a culture with a strong HSSE bias and performance ethic. He is passionate and dedicated to HSEQ in the oil and gas industry and a strong focus on process safety. His track record in executive HSSE management, notably as Vice President Corporate HSE and CSR Department in OMV and other global roles in Schlumberger have equipped him with effective communication skills and the capability of strategic decision making under pressure. He has proven ability in the understanding of stakeholder and upper management needs, and with high energy levels he makes things happen.
Soehatman Ramli is based in Jakarta. With more than 35 years of an illustrious career in HSE Soehatman is a widely-recognized HSE expert in Indonesia. He is the founder and former chairman of IAKKI Indonesian Safety Professional Association as well as part-time lecturer at University of Indonesia, faculty of public health and Vice-Dean at the Institute of Health Science Binawan. As one of the most-renowned experts in the field he is often invited as a featured guest speaker on numerous seminars as well as certified HSE training activities. He previously served as EHS Manager in Pertamina and manages numerous HSE consulting for clients such as Kondur Petroleum, Indonesia Power, Nippon Shokubai, Telkom, Blue Scope Steel and many others. Awarded safety degree from British Safety Council, he was a part of the expert consultant team to develop a HSE Management System for BP Migas (Indonesian Oil and Gas Regulatory body) and member of an Independent Team for Oil and Gas Safety Ministry of Energy. He is has been the Vice President Indonesian Society for Safety and Working Environment (MPK2LK) since 1999, Member of the Indonesian Transportation Club since 2001, Member of American Society of Safety Engineer (ASSE) since 2001, Member of International Safety Professional Association (IASP) since 2001, Chairman of Indonesian Safety Professional Association from 1998 to 2009 and Chairman of Indonesian OHS Competence Certification Board from 2003 to 2008.
Photo of Steve PatersonSteve Paterson is based in Perth. He spent 24 years in the SAS in managerial, training, and development roles, providing guidance and leadership to highly motivated and successful teams in Australia and overseas. Steve is a highly qualified and experienced security professional with tertiary qualifications in all key areas of security and risk management. These are underpinned by extensive experience in high threat environments domestically and offshore. This has included the conduct of security audits and threat assessments to ensure all aspects of internal and external physical protection of personnel, assets, and information comply with strategic security plans. He has conducted operational security planning and training for all management levels worldwide, including advice on executive protection planning, vital asset protection, disaster management, and contingency planning.
Photo of Tim CurtisTim Curtis is based in Perth. He has more than nineteen years of management experience as a strategic planner, crisis practitioner and organisational leader, with security pedigree from the Australian Special Forces. His military experience saw him serve for 16 years in the Australian Defence Force with nearly a decade of this time as an officer in the Australian Special Air Service (SAS) Regiment. He designed and implemented the Australian Counter Terrorist response arrangements for the Sydney 2000 Olympics. In 2001, he was a principal adviser to the Government of Sierra Leone, primarily working on the Sierra Leone/Liberian border during a period of civil war. Following this, he was personally selected to raise a sensitive and time-critical national counter terrorist capability (2002) with a directly managed budget of AUD$340m. He consulted to major resource and services companies on emergency, crisis and risk mitigation / management with Truscott Crisis Leaders in 2004/5 before moving to Afghanistan in 2005 to hold the appointment of the Director of the Joint Electoral Operations Centre within the United Nations for the Afghanistan Parliamentary Elections. His primary responsibility was planning for, and managing the prevailing risk, to ensure a safe electoral process involving more than one million electoral staff and 14 million voters. Since 2005, he has been a Managing Director based from Dubai. He lead a team providing crisis management and crisis response in frontier markets and has provided services focused on business resilience and business continuity in over 70 countries. He is a sought after thought leader on the reduction of operational risk and the management of crises. In conjunction with an insurance partner, his client list for crisis prevention and crisis response has included 20% of Fortune 500 Companies including major oil, gas and mining companies and corporations working in high-risk areas. He holds a Bachelor of Arts (History) and a Masters of Business Administration and has been accepted into the Australian Institute of Management. He has also been accredited with a Graduate Diploma of Operations Management, an Associate Diploma of Personnel Administration, a Graduate Certificate of Project Planning and a Certificate in Vocational Instruction.
Photo of Tom MageeTom Magee is based in Melbourne. He has been a manager in the resources sector for over ten years. He has experience in both the coal and metaliferous sectors of the industry where he has had accountability for human resources, safety, including Emergency Response, environment, health, community, including indigenous relations, business systems and the logistics tail needed to support them. He has intimate experience of the realities of remote operations both in Australia and overseas, in particular PNG. He has held line accountability for Crisis Management and Business Continuity and has had the experience of both planning and conducting numerous training activities in these fields. He has also has to deal with a range of real events from fatalities to fires, industrial and environmental blockades. He has established the Crisis Management function in a number of organizations and has a well developed understanding of the corporate governance issues which are such a key element of managing such events. He is also an executive search and organisational development consultant in the resources and defence sectors.
Photo of Tony McKayTony McKay is based in Perth. He has built his career around risk assessment and Crisis Management. He is an experienced planner, crisis and continuity practitioner with proven expertise in establishing and leading operations crisis rooms and delivering business resilience programs in the Middle East, Asia Pacific and in support of Australia’s counter terrorism policies. He has proven real time experience in dealing with local on-scene Crisis Management and response, having managed operations rooms in Australian Defence Force Operations and having been at ground zero during the 2002 Bali Bombing prior to the deployment of Emergency Services. He has driven business continuity analysis, assessment, planning and testing initiatives for the Australian Department of Defence across a wide range of complex threat environments including international deployments involving multi-national security operations. He has worked intimately in strategy planning, development and advisory roles with a number of government agencies and departments across jurisdictional borders. His operational strategy development, planning and management is complemented by extensive project management experience ranging from establishing new headquarters and facilities, including secure communications capabilities, in Afghanistan to infrastructure and IT operational support systems projects within the resources sectors in Eastern and Western Australia, on both the operator (BHP Billiton and Inpex) and vendor side (GE and Ajilon BM/IBM). He is finalising a Masters in Project Management, with a focus in Risk Management systems and has qualifications in IT, workplace health and safety and work place training and assessment.
Tracey Linnell is the founder and Director of Tracey Linnell Consulting, a specialist firm focusing on risk, resilience and continuity solutions. She has been involved in Business Continuity Management (BCM) and ICT Continuity since 2003, giving her over 13 years’ experience. She has been nominated for Personality of the Year for the BCI Africa Awards for the last 2 years running. She was the General Manager: Advisory Services for ContinuitySA for 2½ years and prior to that employed as a Senior Manager in PricewaterhouseCooper’s Advisory Services and was responsible for all Business Continuity Management services in Southern Africa. She also worked for Deloitte as an independent contractor for a year. She has worked on a number of assignments locally and internationally and spent two years as a BCM consultant in the UK. Tracey has many years of experience as a consultant and as a BCM practitioner. She previously headed up BCM for Standard Bank Investment Banking and has significant financial services experience. She has a Bachelor of Commerce, an Honours degree in Information Systems (BCom), previously Certified Information Systems Auditor (CISA), Member of the Business Continuity Institute (MBCI) and ISO 22301 Master Lead Implementer. She has experience in a number of industries including local and provincial government, financial services, healthcare, entertainment, retail, mining and telecommunications